FAQS

Where do you make the kibbles?

Our kibble is produced at Visán’s high-tech facility, a family-owned company with more than 20 years of experience in making natural food for dogs and cats.

In the kibble, do you only use fresh meat?

Yes. The meats and fish we use in our products are only fresh. At Amanova, we do not use meat meals, powdered meats, dried meats, or dehydrated meats, since these types of ingredients lose much of their nutritional properties during the manufacturing process.

What is the advantage of using fresh meat in kibble?

Fresh meat has two key advantages over dried meats.

The first is that we can see and know exactly which ingredient we are using in the preparation of our products. Dried or powdered meats lose their form, and it is not possible to know with certainty what is being used, since it has already been processed beforehand.

The second advantage is that fresh meat has more nutritional properties than dried meats, simply because it is fresh. Just as we buy fresh products at the market because they are healthier than dried ones, the same applies to pet nutrition.

Why is fresh meat so important?

Fresh meat provides many nutrients, vitamins, and high-quality proteins. Meat meals or dehydrated meats go through several heating phases during production, which is why their nutritional level is lower compared to fresh meats.

Where do the ingredients come from?

The meats, fish, and vegetables come from the best suppliers and farms in Spain and Europe. Each one has been carefully selected as we set high standards of quality and nutrition.

What is GMO?

GMO stands for Genetically Modified Organism. This is the name given to any organism whose genetic material has been altered in a way that does not occur through natural methods of reproduction or combination.

Are the ingredients GMO-free?

None of the ingredients used in the preparation of our products contain genetically modified organisms.

Are the ingredients natural?

Yes, all our ingredients are natural and have been carefully selected and inspected.

Do you have any quality certification?

Visán holds ISO 9001 and ISO 22000 certifications as a company dedicated to the development and manufacture of pet food. Our quality control department follows a protocol system from the very moment the ingredients enter our warehouse. Each and every one of our products undergoes microbiological and nutritional testing by certified internal and external laboratories in Europe. Our goal is to maintain the highest level of quality and safety in all our products.

Do you conduct animal testing?

All our processes ensure animal welfare, and we do not test on animals. You can find our PETA certification at: http://features.peta.org/cruelty-free-company-search/cruelty_free_companies_company.aspx?Com_Id=6156

What does it mean that the recipes are vet approved?

It means that each and every one of our foods has undergone all the necessary quality processes to meet all nutritional requirements with the approval of professional veterinarians who are experts in nutrition.

I’ve noticed that sometimes the color of the kibble changes. Is that normal?

Yes, it is completely normal. Amanova products do not contain artificial colorants. The color of the kibbles comes from the combination of fresh meats and natural ingredients; therefore, there may be slight variations in color in each batch, without the flavor being affected.

What amount of food is recommended for my pet?

The recommended amount of food can be found in the feeding tables shown on the packaging and also in the product sheet for each item on this website. The quantities are indicative, since the amount of food depends on various factors such as weight, activity level, age, metabolism, environmental conditions, etc.

What are FOS and MOS?

FOS and MOS are two types of prebiotics. The large intestine of our pets contains beneficial bacteria that need to feed on these prebiotics in order to grow, reproduce, and prevent the proliferation of harmful bacteria.

What does Grain Free mean?

It means that the products have been made without grains or cereals. Our Grain Free varieties do not contain any type of cereal or grain.

What does Low grain mean?

It means that the products have been made with the perfect inclusion of nutritious cereals such as rice or superfoods like quinoa, which help release energy slowly and are very beneficial for health.

Are all the products hypoallergenic?

The entire range of Amanova dry food is ideal for pets with allergies or intolerances to certain animal proteins, which is why we have designed each recipe with a single source of animal protein, preventing pets from developing allergic reactions.

What is the origin of the oil or fat that is added?

The oils used in our recipes come from the fresh meats or fish themselves, which we subject to a centrifugation and decanting process to purify them.

Why is fish oil used in the product’s composition?

Fish oil is rich in omega-3 fatty acids that have beneficial properties for animals, improve the immune system and the skin barrier, limit the penetration of allergens, and reduce inflammation.

Is Amanova suitable for pets with diabetes, kidney, intestinal, or heart problems?

Si tu mascota tiene problemas de salud nuestra recomendación es que el veterinario sea el que aconseje y prescriba la alimentación que debe seguir.

¿Amanova es adecuada para mascotas con obesidad o problemas de sobrepeso?

Amanova cuenta con recetas específicas para mascotas que sufren sobrepeso o con potencial, sin embargo, te recomendamos llevar a tu mascota al veterinario para que te asesore con la dieta más adecuada.

Mi mascota es alérgica a algunos cereales, ¿qué variedad es la más indicada?

Si tu mascota presenta cuadros alérgicos a ciertos cereales, te ofrecemos nuestra selección de productos Grain free, se trata de recetas 100% libres de granos y cereales, donde incluimos fuentes de carbohidratos como calabaza, zanahoria o guisantes.

¿Las recetas que incluyen cereales son sanas?

Sí, toda la selección de productos Low Grain incluyen cereales con altos niveles nutricionales, como el arroz y la quinoa que son cereales sin gluten y ricos en nutrientes y proteínas.

¿Cómo hago la transición de otra marca a amanova?

Para cualquier duda o aclaración contacta con nuestro Departamento de Atención al Cliente por medio de los diferentes canales de comunicación disponibles.